Product Delivery Timeframes

In simple language for normal people:

We will do everything we can to get your products to you as quickly and cheaply as possible

We’ll do everything in our power to make sure that your products ship to you in a timely fashion

 
This page is to give you general information about how long it will take to receive your products from the Fun Music Company. To check the progress of your order, please contact us via the Fun Music Company Helpdesk.

Digital Products

The Fun Music Company strives to make digital products available immediately, however in some cases technology in the users computer may block access emails from arriving in the inbox, or other technical issues may prevent it from happening. In these cases the Fun Music Company Customer Service Staff will re-issue passwords and give whatever access information is required on request via email within 48 hours.

Physical Products

All our CD-ROMs and DVDs are currently shipped from a Fulfillment house in the United States, which means that for users in the continental US should expect to receive them in approximately one week from order, and users in the rest of the world should expect to receive them in three to four weeks from the placement of the order. Priority Shipping is available at an extra cost – please contact the Fun Music Company Customer Service staff for options.

When we have a FREE shipping option we use economy air, in order to make it more affordable for you, so often we don’t have access to tracking information, so please be understanding when dealing with our customer service staff that they may not know any more than you about the progress of an order after it has been shipped.