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The Fun Music Company Return Policy

In simple language for normal people:

We will refund any order if you are not happy….

We are here to help you with music teaching resources, and we’ll do everything in our power to make sure that you are happy with any purchases you make from this website. If you are unhappy for any reason we will refund your money if you contact us within 90 days.

 

More details if you’re really interested…..

(stuff to keep the lawyers happy)

Products sold directly from The Fun Music Company Pty Ltd (physical or digital) are covered by a 90 Day customer satisfaction guarantee. Should the customer wish to cancel or change their mind about a product purchase the customer may email customer service at the Fun Music Company, or lodge a ticket at www.funmusiccompanyhelpdesk.com within 90 days from the date of sale, and they will be provided with a refund. Refunds will be processed through the Paypal account or credit card provided for the sale. Products sold by other merchants which from this website are linked are subject to that merchants refund or return policies.

Physical Products

In order to receive a refund, a physical product has to be received in its original condition and packaging at our Post Office box address (PO Box 93, Daw Park) within 90 days from the date of purchase. An email must also be sent to customer service at the Fun Music Company letting us know of the return. The refund shall be for the full amount of the sale, less the postage costs. Return postage costs are to be borne by the customer.

Digital Product

The cancellation of a digital product can be done at any time within the 90 day period after a sale. The Fun Music Company reserves the right to de-activate any passwords and software associated with the customers purchase after the money has been refunded. The full amount of the sale will be refunded, via the credit card or Paypal account that the customer used for the sale.