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Whitelisting our email address2020-10-21T10:17:45+00:00

How to “Whitelist” our emails

Unfortunately, recieving our emails is not guaranteed. No matter what we do, because we’re a commercial organization…. many of our valuable emails can end up being blocked by spam filters.

To stop this happening, and ensure that you receive our emails, one of the best things you can do is whitelist our email address.

This is a simple process – please click one of the links below for details on your particular email system:

AOL Mail2020-10-21T09:44:05+00:00

  1. Open a message from the desired sender.
  2. Click Show Images: Always for this sender
Comcast SmartZone2020-10-21T09:46:21+00:00

  1. Click Address Book
  2. Click New. Select New Contact
  3. Add email address.
  4. Click Save
EarthLink2020-10-21T09:46:52+00:00

  1. Click on Address Book (it’s over on the left, below your Folders).
  2. When your Address Book opens, click the Add new contact.
  3. On the Add Contact screen, find the Internet Information box.
  4. Enter the desired address into the top Email box.
  5. Click Save.
Gmail2020-10-21T09:47:43+00:00

  1. Open a message from the desired sender.
  2. Click Always display images from (senders address).

OR

  1. Open a message from the desired sender.
  2. Click the arrow next to reply on the top right.
  3. Click Add sender to contact list.
Hotmail2020-10-21T09:48:20+00:00

  1. Open a message from the desired sender.
  2. Click Mark as safe next to the From name and address.
  3. Now click Add contact.
Mac Mail2020-10-21T09:48:53+00:00

  1. Open a message from the desired sender
  2. Go to Message in the top tool bar
  3. Click Add Sender to Address Book from the drop-down menu
MSN2020-10-21T09:50:04+00:00

  1. Click on Help & Settings
  2. Click Email Settings
  3. Click on Safe List
  4. In Add an item to this list, type the specific email address or use @xxxx.com to whitelist the domain (note: xxxx has to be replaced with the domain)
  5. Click Add
Norton AntiSpam2020-10-21T09:50:40+00:00

  1. Go to the Status & Settings tab and click AntiSpam.
  2. Click Configure and go to the Allowed List tab.
  3. Click Add and type the trusted address or domain in the Email Address box.
  4. Click OK.
Outlook 2003 – 20072020-10-21T09:51:10+00:00

  1. Open a message from the desired sender.
  2. Go to the Actions option in the top tool bar.
  3. Select Junk E-mail from the drop down menu.
  4. Select the Add Sender to Safe Senders List option.
Outlook Express 62020-10-21T09:52:17+00:00

  1. Open a message from the desired sender
  2. In the From field, right-click the email address
  3. Click the Add to Address Book link in the menu
  4. Click the OK button
Spam Assassin2020-10-21T09:52:47+00:00

  1. In your hard drive, find your Spam Assassin folder. Click the folder.
  2. Open the file named user_prefs with a text editor or Notepad. (If the file does not exist you can create it using the instructions on Spam Assassin’s website.)
  3. Make a new line with the text whitelist_from and the trusted address or domain you wish to add.
  4. Save the file and close it.
Verizon2020-10-21T09:54:39+00:00

  1. Go to Options and select Block Senders.
  2. In the Safe List, type your trusted address or domain.
  3. Click OK.
Windows Live2020-10-21T09:55:11+00:00

  1. Open a message from the desired sender
  2. Click Mark as safe next to the From name and address
  3. Now click Add contact
Yahoo!2020-10-21T09:55:47+00:00

  1. Open a message from the desired sender.
  2. Now click Add contact next to the From name and address.

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