Product Delivery Timeframes

In simple language for normal people…

This page is to give you general information about how long it will take to receive your products from the Fun Music Company. To check the progress of your order, please contact us via the Fun Music Company Helpdesk.

Digital Products

The Fun Music Company strives to make digital products available immediately, however in some cases technology in the users computer may block access emails from arriving in the inbox, or other technical issues may prevent it from happening. In these cases the Fun Music Company Customer Service Staff will re-issue passwords and give whatever access information is required on request via email within 24 hours.

Physical Products

All our CD-ROMs, DVDs and books are currently shipped from fulfillment warehouses in the United States or Australia.

Users in the continental US or Australia should expect to receive them in approximately one week from order, and users in the rest of the world should expect to receive them in three to four weeks from the placement of the order. Priority Shipping is available at an extra cost – please contact the Fun Music Company Customer Service staff for options.

When we have a FREE shipping option we use economy air, so tracking may not always be available.